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Warranty
To help keep peace of mind all testers come with a one year warranty.
For more detailed information on our warranty policy please view our Terms and Conditions.
If you need further advice on our warranty policy or have a general warranty enquiry, please contact customer services.
Service Centers
Our dedicated service centers provide fault finding, repair and servicing of our testers.
In order to return your equipment for service or repair please complete the RMA form, which you can download here, and send it to customer.serviceus@trend-networks.com. Our team will provide you with a unique RMA number and additional return instructions.
Please refence the RMA number clearly on the outside of the package when returning your equipment for service or repair. Kindly note that we are unable to accept returns without RMA numbers.
If you have any questions regarding the service process or require details regarding our current service lead times, please do not hesitate to contact us.
