{"id":33157,"date":"2019-04-02T15:51:39","date_gmt":"2019-04-02T14:51:39","guid":{"rendered":"https:\/\/www.trend-networks.com\/?page_id=33157"},"modified":"2025-10-20T16:56:25","modified_gmt":"2025-10-20T15:56:25","slug":"service-warranty","status":"publish","type":"page","link":"https:\/\/www.trend-networks.com\/us\/support\/service-warranty\/","title":{"rendered":"Service &#038; Warranty"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">Service &amp; Warranty<\/h1>\n\n\n\n        <\/div>\n    <\/div>\n<\/section>\n\n<section   class=\"in__latest-navigation fullwidth-menu\">\n    <div class=\"menu-service-warranty-menu-us-container\"><ul id=\"menu-service-warranty-menu-us\" class=\"menu\"><li id=\"menu-item-43832\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-43832\"><a href=\"#warranty\">Warranty<\/a><\/li>\n<li id=\"menu-item-43833\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-43833\"><a href=\"#calibration\">Calibration<\/a><\/li>\n<li id=\"menu-item-43834\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-43834\"><a href=\"#servicecentres\">Service Centres<\/a><\/li>\n<\/ul><\/div><\/section>\n\n<section class=\"grid-container section\">\n    <div class=\"grid-x\">\n        <div class=\"small-12 medium-12 large-12 cell inner-content\">\n\n\n\n\n        <\/div>\n    <\/div>\n<\/section>\n\n<section id=\"warranty\" class=\"trend-standard-block fadein slideup padded\">\n\n    \n    \n    <div class=\"grid-container\">\n        <div class=\"grid-x\">\n                            \n                                                            \n                    \n                                                            <div class=\"cell large-6\">\n                                                <h2>Warranty<\/h2>\n<p>To help keep peace of mind all testers come with a one year warranty.<\/p>\n<p>For more detailed information on our warranty policy please view our\u00a0<a href=\"https:\/\/www.trend-networks.com\/us\/terms-and-conditions\/\">Terms and Conditions<\/a>.<\/p>\n<p>If you need further advice on our warranty policy or have a general warranty enquiry, please\u00a0<a href=\"https:\/\/www.trend-networks.com\/us\/contact\/\">contact customer services<\/a>.<\/p>\n                                                                                                                                            <\/div>\n                    \n                \n                                                            \n                    \n                                                            <div class=\"cell auto\">\n                                                                                                <img decoding=\"async\" src=\"https:\/\/www.trend-networks.com\/wp-content\/uploads\/2025\/10\/Montage_2025.png\" alt=\"About Trend Networks\" title=\"\">                                                                                            <\/div>\n                    \n                   \n                    <\/div>\n    <\/div>\n\n<\/section>\n\n<section class=\"grid-container section\">\n    <div class=\"grid-x\">\n        <div class=\"small-12 medium-12 large-12 cell inner-content\">\n\n\n\n        <\/div>\n    <\/div>\n<\/section>\n\n<section id=\"calibration\" class=\"trend-standard-block fadein slideup padded background-colour background-dark\" style=\"background-color:#1c408c;\">\n\n    \n    \n    <div class=\"grid-container\">\n        <div class=\"grid-x\">\n                            \n                                                            \n                    \n                                                            <div class=\"cell medium-12\">\n                                                <h2>Calibration<\/h2>\n<p>Cable certifiers require calibration every 12 months to ensure measurements undertaken are accurate and they comply with ISO IEC 61935-1 and TIA 1152. If your tester is due for a calibration please follow the steps below.<\/p>\n<p>Testers:<\/p>\n<p>LanTEK IV-500MHz<\/p>\n<p>LanTEK IV-3000MHz<\/p>\n                                                                                                                                            <\/div>\n                    \n                   \n                    <\/div>\n    <\/div>\n\n<\/section>\n\n<section class=\"grid-container section\">\n    <div class=\"grid-x\">\n        <div class=\"small-12 medium-12 large-12 cell inner-content\">\n\n\n\n        <\/div>\n    <\/div>\n<\/section>\n\n<section id=\"servicecentres\" class=\"trend-standard-block fadein slideup padded\">\n\n    \n    \n    <div class=\"grid-container\">\n        <div class=\"grid-x\">\n                            \n                                                            \n                    \n                                                            <div class=\"cell large-6\">\n                                                <h2>Service Centers<\/h2>\n<p>Our dedicated service centers provide fault finding, repair and servicing of our testers.<br \/>\nIn order to return your equipment for service or repair please complete the RMA form, which you can download <a href=\"https:\/\/www.trend-networks.com\/wp-content\/uploads\/2025\/10\/RMA-Form-US.pdf\">here<\/a>, and send it to <a href=\"mailto:customer.serviceus@trend-networks.com\">customer.serviceus@trend-networks.com<\/a>. Our team will provide you with a unique RMA number and additional return instructions.<\/p>\n<p>Please refence the RMA number clearly on the outside of the package when returning your equipment for service or repair. Kindly note that we are unable to accept returns without RMA numbers.<\/p>\n<p>If you have any questions regarding the service process or require details regarding our current service lead times, please do not hesitate to\u00a0<a href=\"https:\/\/www.trend-networks.com\/us\/contact\/\">contact us<\/a>.<\/p>\n                                                                                                                                            <\/div>\n                    \n                \n                                                            \n                    \n                                                            <div class=\"cell auto\">\n                                                                                                <img decoding=\"async\" src=\"https:\/\/www.trend-networks.com\/wp-content\/uploads\/2025\/10\/Website-Map-2025.jpg\" alt=\"\" title=\"\">                                                                                            <\/div>\n                    \n                   \n                    <\/div>\n    <\/div>\n\n<\/section>\n\n<section class=\"grid-container section\">\n    <div class=\"grid-x\">\n        <div class=\"small-12 medium-12 large-12 cell inner-content\">\n\n\n\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"learning-hub-cta trend-standard-block fadein slideup\">\n\n    \n    \n    <div class=\"grid-container fluid\">\n        <div class=\"grid-x\">\n                            \n                                                            \n                    \n                                                            <div class=\"cell medium-6 padded \" style=\"background-image:url(https:\/\/www.trend-networks.com\/wp-content\/uploads\/2021\/05\/Trend-Network-Learning-Hub.png);\">\n                                                <h1 class=\"trend-learning-hub\"><span class=\"trend\">TREND<\/span><span class=\"learning\">LEARNING<\/span> <span class=\"hub\">HUB<\/span><\/h1>\n<p class=\"subhead\">VIDEOS, WHITEPAPERS AND MORE<\/p>\n                                                                                                                        <div class=\"button-wrap\"><a class=\"button button-one\" href=\"https:\/\/www.trend-networks.com\/us\/learning-hub\/\" target=\"_self\">Learn more<\/a><\/div>                    <\/div>\n                    \n                \n                                                            \n                    \n                                                            <div class=\"cell medium-6 padded \" style=\"background-image:url(https:\/\/www.trend-networks.com\/wp-content\/uploads\/2021\/06\/hompage-signaltek-warranty-banner.jpg);\">\n                                                <h2>Fix it Fast, with SignalTEK 10G<\/h2>\n                                                                                                                        <div class=\"button-wrap\"><a class=\"button button-one\" href=\"\/us\/product\/signaltek-10g\/\" target=\"_self\">Learn more<\/a><\/div>                    <\/div>\n                    \n                   \n                    <\/div>\n    <\/div>\n\n<\/section>\n\n<section class=\"grid-container section\">\n    <div class=\"grid-x\">\n        <div class=\"small-12 medium-12 large-12 cell inner-content\">\n\n\n\n        <\/div>\n    <\/div>\n<\/section>\n\n<section id=\"trend-about-latest\" class=\"in__cta-footer trend-standard-block fadein slideup\">\n\n    \n    \n    <div class=\"grid-container fluid\">\n        <div class=\"grid-x\">\n                            \n                                                            \n                    \n                                                            <div class=\"cell medium-6 padded \" style=\"background-color:#f5f5f5;\">\n                                                <h2>About Trend Networks<\/h2>\n                                                                                                                        <div class=\"button-wrap\"><a class=\"button button-one\" href=\"https:\/\/www.trend-networks.com\/us\/about-trend-networks\/\" target=\"_self\">Learn more<\/a><\/div>                    <\/div>\n                    \n                \n                                                            \n                    \n                                                            <div class=\"cell medium-6 padded  background-dark\" style=\"background-color:#1c408c;\">\n                                                <h2>Latest News<\/h2>\n                                                                                                                        <div class=\"button-wrap\"><a class=\"button button-one\" href=\"https:\/\/www.trend-networks.com\/us\/latest\/news\/\" target=\"_self\">Read more<\/a><\/div>                    <\/div>\n                    \n                   \n                    <\/div>\n    <\/div>\n\n<\/section>\n\n<section class=\"grid-container section\">\n    <div class=\"grid-x\">\n        <div class=\"small-12 medium-12 large-12 cell inner-content\">\n","protected":false},"excerpt":{"rendered":"<p>Service &amp; Warranty<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":34119,"menu_order":150,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"class_list":["post-33157","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.trend-networks.com\/us\/wp-json\/wp\/v2\/pages\/33157","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.trend-networks.com\/us\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.trend-networks.com\/us\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.trend-networks.com\/us\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.trend-networks.com\/us\/wp-json\/wp\/v2\/comments?post=33157"}],"version-history":[{"count":11,"href":"https:\/\/www.trend-networks.com\/us\/wp-json\/wp\/v2\/pages\/33157\/revisions"}],"predecessor-version":[{"id":147740,"href":"https:\/\/www.trend-networks.com\/us\/wp-json\/wp\/v2\/pages\/33157\/revisions\/147740"}],"up":[{"embeddable":true,"href":"https:\/\/www.trend-networks.com\/us\/wp-json\/wp\/v2\/pages\/34119"}],"wp:attachment":[{"href":"https:\/\/www.trend-networks.com\/us\/wp-json\/wp\/v2\/media?parent=33157"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}