{"id":140869,"date":"2026-04-28T15:04:47","date_gmt":"2026-04-28T14:04:47","guid":{"rendered":"https:\/\/www.trend-networks.com\/?page_id=140869"},"modified":"2026-07-09T16:07:39","modified_gmt":"2026-07-09T15:07:39","slug":"sapphire-care-plan","status":"publish","type":"page","link":"https:\/\/www.trend-networks.com\/us\/support\/sapphire-care-plan\/","title":{"rendered":"Sapphire Care Plan"},"content":{"rendered":"\n <\/div>\n <\/div>\n<\/section>\n\n
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COMPLETE PROTECTION. MAXIMUM UPTIME.<\/h1>\n

Minimize downtime, reduce total cost of ownership, and avoid unexpected repair bills with Sapphire Care Plan.
\nUnlike standard warranty cover, Sapphire goes further by removing the risk of unexpected repair bills and reducing the hidden costs of downtime. With planned maintenance included as part of a predictable budget, it helps to protect your investment, extend the lifespan of your equipment, and keep projects on schedule with greater confidence.<\/p>\n <\/div>\n \n \n <\/div>\n <\/div>\n\n<\/section>\n\n

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WHICH PRODUCTS ARE COVERED BY SAPPHIRE CARE PLAN?<\/strong><\/h2>\n

The Sapphire Care Plan is available across a wide range of TREND Networks solutions, delivering comprehensive protection for both copper and
\nfiber testing equipment. It covers the LanTEK\u00ae IV Cable Certifier Series, FiberTEK\u00ae IV Optical Loss Test Sets, FiberMASTER\u00ae OTDR models, and the FiberMASTER\u00ae Fusion Splicer (S40 and S60). By unifying support across these key product families, Sapphire offers a single, reliable service plan that helps protect your investment in critical network testing and splicing tools while ensuring consistent performance in the field.<\/p>\n <\/div>\n \n \n <\/div>\n <\/div>\n\n<\/section>\n\n

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Free Annual Calibration<\/h2>\n

Maintain Accuracy<\/h4>\n

Cable certifiers and OTDR’s require calibration every 12 months to ensure measurements are accurate and compliant with industry standards. We will calibrate your LanTEK IV\/FiberMASTER OTDR at no extra cost and perform any software and firmware updates that are required. (Calibration is not applicable to FiberMASTER Fusion Splicers).<\/p>\n <\/div>\n \n \n \n \n

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Free Repairs<\/h2>\n

Protect Against Unforeseen Bills<\/h4>\n

The Sapphire Care Plan provides comprehensive cover for your product and its accessories by including standard repairs throughout the duration of the agreement. By eliminating unexpected service costs, the plan ensures complete transparency and predictability in your operating expenses.<\/p>\n <\/div>\n \n \n <\/div>\n <\/div>\n\n<\/section>\n\n

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FREE TRAINING & TECHNICAL SUPPORT<\/strong><\/h2>\n

Our expert technicians will provide online training and technical support, free of charge. Please contact us on 973-957-7700 and provide your Sapphire Care Plan certificate number.<\/p>\n <\/div>\n \n \n <\/div>\n <\/div>\n\n<\/section>\n\n

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Free Shipping<\/strong><\/h3>\n

Reduce Costs<\/h4>\n

When your equipment requires repair or calibration we will arrange a shipping label and return delivery, free of charge.<\/p>\n <\/div>\n \n \n \n \n

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Free Loan Unit During Repairs and Calibration<\/strong><\/h3>\n

No Downtime<\/h4>\n

In the event that your equipment requires repair, a loan tester will be dispatched, ensuring you can continue
\nworking without delay. For scheduled calibrations, a loan unit is provided in advance so that you remain fully operational while your instrument is being serviced.<\/p>\n <\/div>\n \n \n <\/div>\n <\/div>\n\n<\/section>\n\n

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Free Replaceable Wear Parts<\/strong><\/h3>\n

Reduce Cost of Ownership<\/h4>\n

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Regular use of testing and splicing equipment naturally leads to wear on essential components such as adapters, tips, batteries, electrodes, and cleaver blades.
\nReplacing these items can add significant ongoing costs over the life of your equipment. With the Sapphire Care Plan, commonly replaced wear parts are
\nprovided at no extra charge, helping you control expenses and maintain consistent performance. This not only reduces your total cost of ownership but also
\nensures your equipment remains accurate, reliable, and ready to perform whenever you need it.<\/p>\n <\/div>\n \n \n <\/div>\n <\/div>\n\n<\/section>\n\n

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PRICING<\/strong><\/h3>\n

PROTECT YOUR EQUIPMENT AND REDUCE COSTS<\/h4>\n

The Sapphire Care Plan is a cost-effective way to manage and protect your equipment. By combining calibration, servicing, repairs, loan units, shipping, and essential wear parts into one predictable package, it removes the risk of unexpected expenses and significantly reduces the total cost of ownership. Instead of facing unplanned repair bills or costly downtime, you can budget with confidence, extend the life of your instruments, and safeguard your investment for years to come.<\/p>\n <\/div>\n \n \n <\/div>\n <\/div>\n\n<\/section>\n\n

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LANTEK IV AND FIBERTEK IV<\/strong><\/h3>\n

WHAT\u2019S COVERED?<\/h4>\n

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Sapphire Care Plan provides complete protection and ongoing support for both LanTEK IV cable certifiers and FiberTEK IV fiber certification adapters, helping to minimize downtime, reduce ownership costs and protect against unexpected repair bills. While LanTEK IV Sapphire plans cover copper certification equipment, FiberTEK IV Sapphire plans are specifically designed for fiber testing adapters and kits, with dedicated options available for singlemode and multimode fiber pairs. All plans include free annual calibration, repairs, loan units, shipping, firmware updates and technical support to keep your certification equipment performing at its best.<\/p>\n

\u2713 Free Annual Calibration<\/strong> – Maintain Accuracy
\n\u2713 Free Repairs<\/strong> – Protect Against Unforeseen Bills
\n\u2713 Free Loan Unit During Repairs and Calibration<\/strong> – No Downtime
\n\u2713 Free Training and Technical Support<\/strong> – Depend on Us
\n\u2713 Free Shipping<\/strong> – Reduce Costs<\/p>\n <\/div>\n \n \n \n \n

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Pricing<\/strong><\/h3>\n

Receive 10% discount on your Sapphire Care Plan if purchased within 60 days of your LanTEK certifier and FiberTEK III\/IV adapters purchase.<\/p>\n

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All information and pricing are correct at the time of publication and may be subject to change without prior notice. All prices exclude tax.<\/p>\n <\/div>\n \n \n \n \n

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COST COMPARISON<\/strong><\/h3>\n

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FREE REPLACEABLE WEAR PARTS<\/strong><\/h3>\n

WHAT\u2019S COVERED?<\/h4>\n

Every year choose from one of the following options, free of charge:<\/strong><\/p>\n <\/div>\n \n \n \n \n

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