{"id":33162,"date":"2019-04-02T15:51:39","date_gmt":"2019-04-02T14:51:39","guid":{"rendered":"https:\/\/www.trend-networks.com\/?page_id=33162"},"modified":"2022-03-10T11:11:50","modified_gmt":"2022-03-10T11:11:50","slug":"services-et-contrats-de-services","status":"publish","type":"page","link":"https:\/\/www.trend-networks.com\/fr\/support\/services-et-contrats-de-services\/","title":{"rendered":"SERVICES ET CONTRATS DE SERVICES"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">SERVICES ET CONTRATS DE SERVICES<\/h1>\n\n\n\n        <\/div>\n    <\/div>\n<\/section>\n\n<section   class=\"in__latest-navigation fullwidth-menu\">\n    <div class=\"menu-service-warranty-menu-fr-container\"><ul id=\"menu-service-warranty-menu-fr\" class=\"menu\"><li id=\"menu-item-43835\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-43835\"><a href=\"#warranty\">Garanties<\/a><\/li>\n<li id=\"menu-item-43836\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-43836\"><a href=\"#calibration\">Calibration<\/a><\/li>\n<li id=\"menu-item-43837\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-43837\"><a href=\"#servicecentres\">Centres de Service<\/a><\/li>\n<\/ul><\/div><\/section>\n\n<section class=\"grid-container section\">\n    <div class=\"grid-x\">\n        <div class=\"small-12 medium-12 large-12 cell inner-content\">\n\n\n\n\n        <\/div>\n    <\/div>\n<\/section>\n\n<section id=\"warranty\" class=\"trend-standard-block fadein slideup padded\">\n\n    \n    \n    <div class=\"grid-container\">\n        <div class=\"grid-x\">\n                            \n                                                            \n                    \n                                                            <div class=\"cell large-6\">\n                                                <h2>GARANTIES<\/h2>\n<p>Pour vous aider \u00e0 garder l\u2019esprit tranquille, tous nos testeurs sont livr\u00e9s avec une garantie d\u2019un an.<\/p>\n<p>Pour avoir des informations d\u00e9taill\u00e9es sur notre police de garantie, consulter les\u00a0<a href=\"https:\/\/www.trend-networks.com\/terms-and-conditions\/\">termes et conditions<\/a>\u00a0ci-dessous.<\/p>\n<p>Pour toute demande de renseignement sur notre police de garantie ou demande d\u2019ordre g\u00e9n\u00e9rale,\u00a0<a href=\"https:\/\/www.trend-networks.com\/contact\/\">contactez notre service client<\/a>.<\/p>\n<p>Une ann\u00e9e de garantie suppl\u00e9mentaire peut \u00eatre achet\u00e9e sur les testeurs suivants et elle doit \u00eatre achet\u00e9e en m\u00eame temps que les appareils. L\u2019extension de garantie ne couvre pas les accessoires.<\/p>\n<p><strong>R153000W2<\/strong>, 2 ans de garantie NaviTEK II<br \/>\n<strong>R151000W2<\/strong>, 2 ans de garantie NaviTEK II PLUS<br \/>\n<strong>R151002W2<\/strong>, 2 ans de garantie NaviTEK II PRO<br \/>\n<strong>R156002W2<\/strong>, 2 ans de garantie SignalTEK CT<br \/>\n<strong>R156000W2<\/strong>, 2 ans de garantie SignalTEK II<br \/>\n<strong>R156001W2<\/strong>, 2 ans de garantie SignalTEK II FO<br \/>\n<strong>R150001W2<\/strong>, 2 ans de garantie LanXPLORER PRO<br \/>\n<strong>R152001W2<\/strong>, 2 ans de garantie UniPRO MGig1 Solo<br \/>\n<strong>R152002W2<\/strong>, 2 ans de garantie UniPRO MGig1 Solo PLUS<br \/>\n<strong>R152003W2<\/strong>, 2 ans de garantie UniPRO MGig1 Solo PRO<br \/>\n<strong>R152008W2<\/strong>, 2 ans de garantie UniPRO MGig1 Duo<br \/>\n<strong>R152009W2<\/strong>, 2 ans de garantie UniPRO MGig1 Duo PLUS<br \/>\n<strong>R152010W2<\/strong>, 2 ans de garantie UniPRO MGig1 Duo PRO<br \/>\n<strong>R154000W2<\/strong>, 2 ans de garantie UniPRO SEL1<\/p>\n                                                                                                                                            <\/div>\n                    \n                \n                                                            \n                    \n                                                            <div class=\"cell auto\">\n                                                                                                <img decoding=\"async\" src=\"https:\/\/www.trend-networks.com\/wp-content\/uploads\/2025\/10\/Montage_2025.png\" alt=\"About Trend Networks\" title=\"\">                                                                                            <\/div>\n                    \n                   \n                    <\/div>\n    <\/div>\n\n<\/section>\n\n<section class=\"grid-container section\">\n    <div class=\"grid-x\">\n        <div class=\"small-12 medium-12 large-12 cell inner-content\">\n\n\n\n        <\/div>\n    <\/div>\n<\/section>\n\n<section id=\"calibration\" class=\"trend-standard-block fadein slideup padded background-colour background-dark\" style=\"background-color:#1c408c;\">\n\n    \n    \n    <div class=\"grid-container\">\n        <div class=\"grid-x\">\n                            \n                                                            \n                    \n                                                            <div class=\"cell medium-12\">\n                                                <h2>Calibration<\/h2>\n<p>Les certificateurs de c\u00e2bles n\u00e9cessitent une calibration annuelle afin de s\u2019assurer que les mesures prises sont exactes et conformes avec les normes ISO IEC 61935-1 et TIA 1152. Si votre testeur doit \u00eatre calibr\u00e9, contacter le service client pour trouver le centre de calibration le plus proche.<\/p>\n<p>Si vous avez des questions concernant le processus de calibration ou au sujet de la calibration en g\u00e9n\u00e9rale n\u2019h\u00e9sitez pas \u00e0 nous contacter. Soit vous pouvez t\u00e9l\u00e9charger notre document \u00e0 retourner afin d\u2019obtenir un num\u00e9ro de retour.<\/p>\n<p><strong>Testeur<\/strong><\/p>\n<p>LanTEK IV-500MHz<\/p>\n<p>LanTEK IV-3000MHz<\/p>\n                                                                                                                                            <\/div>\n                    \n                   \n                    <\/div>\n    <\/div>\n\n<\/section>\n\n<section class=\"grid-container section\">\n    <div class=\"grid-x\">\n        <div class=\"small-12 medium-12 large-12 cell inner-content\">\n\n\n\n        <\/div>\n    <\/div>\n<\/section>\n\n<section id=\"servicecentres\" class=\"trend-standard-block fadein slideup padded\">\n\n    \n    \n    <div class=\"grid-container\">\n        <div class=\"grid-x\">\n                            \n                                                            \n                    \n                                                            <div class=\"cell large-6\">\n                                                <h2>CENTRES DE SERVICES<\/h2>\n<p>Nos centres de services sp\u00e9cialis\u00e9s effectuent le diagnostique, le d\u00e9pannage et l\u2019entretien de vos testeurs.<\/p>\n<p>Nos \u00e9quipes de service exp\u00e9riment\u00e9es assurerons un traitement efficace des \u00e9quipements retourn\u00e9s pour l\u2019entretien.<\/p>\n<p>Pour retourner votre \u00e9quipement pour un entretien ou une r\u00e9paration, contactez le service client ou\u00a0<a href=\"https:\/\/www.trend-networks.com\/wp-content\/uploads\/2021\/05\/TREND-Networks-RMA_FR.pdf\">t\u00e9l\u00e9chargez notre document<\/a>\u00a0\u00e0 retourner afin d\u2019obtenir un num\u00e9ro de retour.<\/p>\n<p>N\u2019h\u00e9sitez pas \u00e0\u00a0<a href=\"https:\/\/www.trend-networks.com\/contact\/\">nous contacter<\/a>\u00a0si vous avez des questions concernant l\u2019entretien ou le processus de r\u00e9paration.<\/p>\n                                                                                                                                            <\/div>\n                    \n                \n                                                            \n                    \n                                                            <div class=\"cell auto\">\n                                                                                                <img decoding=\"async\" src=\"https:\/\/www.trend-networks.com\/wp-content\/uploads\/2025\/10\/Website-Map-2025.jpg\" alt=\"\" title=\"\">                                                                                            <\/div>\n                    \n                   \n                    <\/div>\n    <\/div>\n\n<\/section>\n\n<section class=\"grid-container section\">\n    <div class=\"grid-x\">\n        <div class=\"small-12 medium-12 large-12 cell inner-content\">\n\n\n\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"learning-hub-cta trend-standard-block fadein slideup\">\n\n    \n    \n    <div class=\"grid-container fluid\">\n        <div class=\"grid-x\">\n                            \n                                                            \n                    \n                                                            <div class=\"cell medium-6 padded \" style=\"background-image:url(https:\/\/www.trend-networks.com\/wp-content\/uploads\/2021\/05\/Trend-Network-Learning-Hub.png);\">\n                                                <h1 class=\"trend-learning-hub\"><span class=\"trend\">TREND<\/span><span class=\"learning\">Articles<\/span> <span class=\"hub\">techniques<\/span><\/h1>\n<p class=\"subhead\">Vid\u00e9os, livres blancs et plus encore<\/p>\n                                                                                                                        <div class=\"button-wrap\"><a class=\"button button-one\" href=\"https:\/\/www.trend-networks.com\/fr\/learning-hub\/\" target=\"_self\">Plus encore<\/a><\/div>                    <\/div>\n                    \n                \n                                                            \n                    \n                                                            <div class=\"cell medium-6 padded \" style=\"background-image:url(https:\/\/www.trend-networks.com\/wp-content\/uploads\/2021\/06\/signaltek-homepage-cta-fr.jpg);\">\n                                                <h2>SOLUTIONNEZ-LES AVEC LES SIGNALTEK 10G<\/h2>\n                                                                                                                        <div class=\"button-wrap\"><a class=\"button button-one\" href=\"https:\/\/www.trend-networks.com\/fr\/produit\/signaltek-10g\/\" target=\"_self\">En Saviour Plus<\/a><\/div>                    <\/div>\n                    \n                   \n                    <\/div>\n    <\/div>\n\n<\/section>\n\n<section class=\"grid-container section\">\n    <div class=\"grid-x\">\n        <div class=\"small-12 medium-12 large-12 cell inner-content\">\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>SERVICES ET CONTRATS DE 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