{"id":33040,"date":"2019-03-13T10:22:29","date_gmt":"2019-03-13T10:22:29","guid":{"rendered":"https:\/\/www.trend-networks.com\/?page_id=33040"},"modified":"2025-10-08T11:22:29","modified_gmt":"2025-10-08T10:22:29","slug":"contrats-de-services-sapphire","status":"publish","type":"page","link":"https:\/\/www.trend-networks.com\/fr\/support\/contrats-de-services-sapphire\/","title":{"rendered":"Contrats de services Sapphire"},"content":{"rendered":"\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"in__sapphire-header trend-standard-block fadein slideup padded background-colour\" style=\"background-color:#f5f5f5;\">\n\n    \n    \n    <div class=\"grid-container\">\n        <div class=\"grid-x\">\n                            \n                                                            \n                    \n                                                            <div class=\"cell medium-12\">\n                                                <h1>CONTRATS DE SERVICES SAPPHIRE<\/h1>\n<h2>S\u00c9CURIT\u00c9 TOTALE POUR VOTRE CERTIFICATEUR DE C\u00c2BLAGE LANTEK\u00ae ET FIBERTEK\u00ae<\/h2>\n<p>Le nouveau contrat de services Sapphire pour certificateurs de c\u00e2blage LanTEK\u00ae et FiberTEK\u00ae permet de r\u00e9duire les temps d\u2019immobilisations, les co\u00fbts d\u2019utilisation et d\u2019\u00e9viter les \u00e9ventuels frais de r\u00e9parations impr\u00e9vus.<\/p>\n                                                                                                                                            <\/div>\n                    \n                   \n                    <\/div>\n    <\/div>\n\n<\/section>\n\n<section class=\"grid-container section\">\n    <div class=\"grid-x\">\n        <div class=\"small-12 medium-12 large-12 cell inner-content\">\n\n\n\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"in__sapphire-feature trend-standard-block fadein slideup padded\">\n\n    \n    \n    <div class=\"grid-container\">\n        <div class=\"grid-x\">\n                            \n                                                            \n                    \n                                                            <div class=\"cell large-6\">\n                                                <p><img decoding=\"async\" class=\"size-full wp-image-4807 alignleft\" src=\"https:\/\/www.trend-networks.com\/wp-content\/uploads\/2019\/04\/calibration.png\" alt=\"\" width=\"128\" height=\"128\" srcset=\"https:\/\/www.trend-networks.com\/wp-content\/uploads\/2019\/04\/calibration.png 128w, https:\/\/www.trend-networks.com\/wp-content\/uploads\/2019\/04\/calibration-100x100.png 100w\" sizes=\"(max-width: 128px) 100vw, 128px\" title=\"\"><\/p>\n<h2>CALIBRAGE USINE ANNUEL INCLUS<\/h2>\n<h4>PR\u00c9CISIONS MAINTENUES<\/h4>\n<p>Tous les 12 mois, il est important de s\u2019assurer que les mesures fournies par les certificateurs de c\u00e2blage sont pr\u00e9cises et conformes aux normes techniques internationales, ISO IEC 61935-1 et TIA 1152. Nous calibrons gratuitement les certificateurs et si n\u00e9cessaire mettons \u00e0 jour tous leurs logiciels embarqu\u00e9s.<\/p>\n                                                                                                                                            <\/div>\n                    \n                \n                                                            \n                    \n                                                            <div class=\"cell large-6\">\n                                                <p><img decoding=\"async\" class=\"alignleft size-full wp-image-4816\" src=\"https:\/\/www.trend-networks.com\/wp-content\/uploads\/2019\/04\/repair.png\" alt=\"\" width=\"128\" height=\"128\" srcset=\"https:\/\/www.trend-networks.com\/wp-content\/uploads\/2019\/04\/repair.png 128w, https:\/\/www.trend-networks.com\/wp-content\/uploads\/2019\/04\/repair-100x100.png 100w\" sizes=\"(max-width: 128px) 100vw, 128px\" title=\"\"><\/p>\n<h2>R\u00c9PARATIONS INCLUSES<\/h2>\n<h4>EVITER LES D\u00c9PENSES IMPR\u00c9VUES<\/h4>\n<p>Le certificateur et tous les accessoires sont couverts pour les r\u00e9parations standards dans le cadre du contrat de services Sapphire.<\/p>\n                                                                                                                                            <\/div>\n                    \n                   \n                    <\/div>\n    <\/div>\n\n<\/section>\n\n<section class=\"grid-container section\">\n    <div class=\"grid-x\">\n        <div class=\"small-12 medium-12 large-12 cell inner-content\">\n\n\n\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"technical-support trend-standard-block fadein slideup padded background-colour background-dark\" style=\"background-color:#1c408c;\">\n\n    \n    \n    <div class=\"grid-container\">\n        <div class=\"grid-x\">\n                            \n                                                            \n                    \n                                                            <div class=\"cell medium-12\">\n                                                <h2 class=\"et_pb_module_header\" style=\"text-align: center;\"><strong>FORMATIONS EN LIGNE ET SUPPORT TECHNIQUE GRATUITS<\/strong><\/h2>\n<p style=\"text-align: center; font-size: 18px;\">Nos experts proposent des formations en ligne et le support technique, gratuitement. Veuillez nous contacter au 01 69 35 54 75 et fournir le num\u00e9ro de votre contrat de services Sapphire.<\/p>\n                                                                                                                                            <\/div>\n                    \n                   \n                    <\/div>\n    <\/div>\n\n<\/section>\n\n<section class=\"grid-container section\">\n    <div class=\"grid-x\">\n        <div class=\"small-12 medium-12 large-12 cell inner-content\">\n\n\n\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"in__sapphire-feature centred trend-standard-block fadein slideup padded\">\n\n    \n    \n    <div class=\"grid-container\">\n        <div class=\"grid-x\">\n                            \n                                                            \n                    \n                                                            <div class=\"cell large-6\">\n                                                <p><img decoding=\"async\" class=\"size-full wp-image-4807 aligncenter\" src=\"https:\/\/www.trend-networks.com\/wp-content\/uploads\/2019\/04\/shipping.png\" alt=\"\" width=\"128\" height=\"128\" title=\"\"><\/p>\n<h3 style=\"text-align: center;\"><strong>FRAIS DE LIVRAISON INCLUS<\/strong><\/h3>\n<h4 style=\"text-align: center;\">D\u00c9PENSES R\u00c9DUITES<\/h4>\n<p style=\"text-align: center;\">Lorsque vous aurez besoin de faire r\u00e9parer ou calibrer votre LanTEK et FiberTEK , nous nous occuperons de son enl\u00e8vement puis de sa livraison retour, tout ceci gratuitement.<\/p>\n                                                                                                                                            <\/div>\n                    \n                \n                                                            \n                    \n                                                            <div class=\"cell large-6\">\n                                                <p><img decoding=\"async\" class=\"aligncenter size-full wp-image-4816\" src=\"https:\/\/www.trend-networks.com\/wp-content\/uploads\/2019\/04\/replacement.png\" alt=\"\" width=\"128\" height=\"128\" title=\"\"><\/p>\n<h3 style=\"text-align: center;\"><strong>PR\u00caT GRATUIT D\u2019UN APPAREIL LORS DES R\u00c9PARATIONS ET DES \u00c9TALONNAGES<\/strong><\/h3>\n<h4 style=\"text-align: center;\">PAS DE TEMPS PERDU<\/h4>\n<p style=\"text-align: center;\">Si votre LanTEK et FiberTEK venait \u00e0 tomber en panne, un testeur de d\u00e9pannage vous sera pr\u00eat\u00e9 et exp\u00e9di\u00e9 le lendemain de la d\u00e9claration SAV. Lors du calibrage, nous vous pr\u00eaterons \u00e9galement un appareil si besoin pour vous permettre de continuer \u00e0 travailler sans interruption. Le testeur de pr\u00eat vous est livr\u00e9 avant que notre transporteur vienne collecter votre LanTEK et FiberTEK.<\/p>\n                                                                                                                                            <\/div>\n                    \n                   \n                    <\/div>\n    <\/div>\n\n<\/section>\n\n<section class=\"grid-container section\">\n    <div class=\"grid-x\">\n        <div class=\"small-12 medium-12 large-12 cell inner-content\">\n\n\n\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"replaceable-wear trend-standard-block fadein slideup padded background-colour\" style=\"background-color:#f5f5f5;\">\n\n    \n    \n    <div class=\"grid-container\">\n        <div class=\"grid-x\">\n                            \n                                                            \n                    \n                                                            <div class=\"cell medium-12\">\n                                                <p><img decoding=\"async\" class=\"size-full wp-image-4839 aligncenter\" src=\"https:\/\/www.trend-networks.com\/wp-content\/uploads\/2019\/04\/parts.png\" alt=\"\" width=\"128\" height=\"128\" srcset=\"https:\/\/www.trend-networks.com\/wp-content\/uploads\/2019\/04\/parts.png 128w, https:\/\/www.trend-networks.com\/wp-content\/uploads\/2019\/04\/parts-100x100.png 100w\" sizes=\"(max-width: 128px) 100vw, 128px\" title=\"\"><\/p>\n<h3 style=\"text-align: center;\"><strong>REMPLACEMENT D\u2019ACCESSOIRES INCLUS<\/strong><\/h3>\n<h4 style=\"text-align: center;\">MOINS DE FRAIS<\/h4>\n<p>&nbsp;<\/p>\n                                                                                                                                            <\/div>\n                    \n                \n                                                            \n                    \n                                                            <div class=\"cell large-4\">\n                                                <p style=\"text-align: center;\">4 x LT III\/IV-CAT6A PLA Replacement Tips (Pair)<br \/>\n2 x LT III-CAT6\/5e RJ45 Channel Adapter (Single)<br \/>\n2 x LT III-CAT6A RJ45 Channel Adapter (Single)<br \/>\n4 x LTIII\/IV-RJ45 to RJ45 Patch Cord<br \/>\n2 x LT III\/IV-Battery Pack (Single)<br \/>\n2 x LT IV-CAT6A\/6\/5e RJ45 Channel Adapter (Single)<br \/>\n2 x LT IV-Cat8.1\/6A\/6\/5e RJ45 Channel Adapter (Single)<br \/>\n1 x FT III\/IV-Cable Kit SC\/PC MM 50\/125um<br \/>\n1 x FT III\/IV-Cable Kit FC\/PC MM 50\/125um<br \/>\n1 x FT III\/IV-Cable Kit ST\/PC MM 50\/125um<\/p>\n                                                                                                                                            <\/div>\n                    \n                \n                                                            \n                    \n                                                            <div class=\"cell large-4\">\n                                                <p style=\"text-align: center;\">1 x FT III\/IV-LC 50\/125um F\/Optic Cables and Couplers<br \/>\n1 x FT III\/IV-Cable Kit SC\/PC SM 9\/125um<br \/>\n1 x FT III\/IV-Cable Kit FC\/PC SM 9\/125um<br \/>\n1 x FT III\/IV-LC 9\/125um F\/Optic Cables and Couplers<br \/>\n1 x FT III\/IV-Cable and adapter kit LC MM 50\/125um<br \/>\n1 x FT III\/IV-Cable and adapter kit LC SM 9\/125um<br \/>\n1 x FT III\/IV-LC Rx adapter for MM and SM<br \/>\n2 x LT IV-CAT6A RJ45 VisiLINQ PL adapter (Single)<br \/>\n2 x LT IV-CAT8.1 RJ45 VisiLINQ PL adapter (Single)<br \/>\n2 x LT IV-Cat8.2 TERA Universal Adapter (Single)<\/p>\n                                                                                                                                            <\/div>\n                    \n                \n                                                            \n                    \n                                                            <div class=\"cell large-4\">\n                                                <p style=\"text-align: center;\">2 x LT IV-Cat8.2 GG45 Universal Adapter (Single)<br \/>\n2 x LT IV-Cat8.2 EC7 Universal Adapter (Single)<br \/>\n2 x LT IV-Cat5e \/ Class D Patch Cord \/ MPTL Test Adapter (Single)<br \/>\n2 x LT IV-Cat6 \/ Class E Patch Cord \/ MPTL Test Adapter (Single)<br \/>\n2 x LT IV-Cat6A \/ Class Ea Patch Cord \/ MPTL Test Adapter (Single)<br \/>\n2 x LT III-CAT7A TERA Channel Adapter (Single)<br \/>\n2 x LT III-CAT7A EC7 Channel Adapter (Single)<br \/>\n2 x LT III-CAT7A GG45 Channel Adapter (Single)<br \/>\n2 x LT III-COAX Adapter (Single)<br \/>\n2 x LT III-CAT6A RJ45 Permanent Link Adapter (Single)<\/p>\n                                                                                                                                            <\/div>\n                    \n                   \n                    <\/div>\n    <\/div>\n\n<\/section>\n\n<section class=\"grid-container section\">\n    <div class=\"grid-x\">\n        <div class=\"small-12 medium-12 large-12 cell inner-content\">\n\n\n\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"pricing trend-standard-block fadein slideup padded\">\n\n    \n    \n    <div class=\"grid-container\">\n        <div class=\"grid-x\">\n                            \n                                                            \n                    \n                                                            <div class=\"cell large-6\">\n                                                <h3>TARIFS<\/h3>\n<p>Vous b\u00e9n\u00e9ficierez d\u2019une r\u00e9duction de 10 % sur le prix du contrat de services Sapphire si vous le commandez dans les 60 jours apr\u00e8s l\u2019achat de votre LanTEK et FiberTEK.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-89643 size-full\" src=\"https:\/\/www.trend-networks.com\/wp-content\/uploads\/2023\/01\/Trend-FR-1.png\" alt=\"\" width=\"601\" height=\"241\" title=\"\"><\/p>\n                                                                                                                                            <\/div>\n                    \n                \n                                                            \n                    \n                                                            <div class=\"cell large-6\">\n                                                                                                <img decoding=\"async\" src=\"https:\/\/www.trend-networks.com\/wp-content\/uploads\/2023\/01\/Trend-FR-2.png\" alt=\"\" title=\"\">                                                                                            <\/div>\n                    \n                   \n                    <\/div>\n    <\/div>\n\n<\/section>\n\n<section class=\"grid-container section\">\n    <div class=\"grid-x\">\n        <div class=\"small-12 medium-12 large-12 cell inner-content\">\n\n\n\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"terms-exclusions trend-standard-block fadein slideup padded background-colour\" style=\"background-color:#f5f5f5;\">\n\n    \n    \n    <div class=\"grid-container\">\n        <div class=\"grid-x\">\n                            \n                                                            \n                    \n                                                            <div class=\"cell medium-12\">\n                                                <h2 class=\"et_pb_module_header\">TERMES ET CONDITIONS<\/h2>\n<div class=\"et_pb_header_content_wrapper\">\n<ul>\n<li>Les premiers accessoires gratuits peuvent \u00eatre demand\u00e9s \u00e0 tout moment durant les 12 premiers mois du contrat de services Sapphire. Le report de demande d\u2019accessoires d\u2019une ann\u00e9e de contrat sur l\u2019autre n\u2019est pas possible et il incombe aux clients d\u2019effectuer leur demande dans les temps.<\/li>\n<li>Le client doit retourner l\u2019appareil pr\u00eat\u00e9 dans la semaine suivant la r\u00e9ception de son \/ses testeur(s). Veuillez contacter notre service client pour organsiner le retour du ou des testeurs pr\u00eat\u00e9s. Dans les cas contraires le(s) LanTEK pr\u00eat\u00e9(s) seront factur\u00e9s au client.<\/li>\n<li>Lors de l\u2019envoi pour \u00e9talonnage usine, joindre les deux bo\u00eetiers des certificateurs et tous les accessoires y compris les adaptateurs Permanent et Channel Link.<\/li>\n<li>Pr\u00eat des appareils pendant le calibrage usine : pour vous assurer qu\u2019un testeur soit disponible, vos demandes de pr\u00eat et de calibration doivent \u00eatre organis\u00e9es au moins 6 semaines \u00e0 l\u2019avance et effectu\u00e9s dans les 4 semaines avant ou apr\u00e8s la date de calibrage d\u00e9finie. Si ces conditions ne sont pas respect\u00e9es, nous ferons notre possible pour vous pr\u00eater un appareil mais sans garantie et sous r\u00e9serve de disponibilit\u00e9s.<\/li>\n<li>Les r\u00e9parations gratuites ne concernent pas l\u2019usure normale d\u2019exploitation, les dommages volontaires et n\u00e9gligences entra\u00eenant des d\u00e9g\u00e2ts irr\u00e9versibles.<\/li>\n<li>Les contrats Sapphire ne peuvent \u00eatre souscrits que pour des clients bas\u00e9s en France M\u00e9tropolitaine, exclusivement.<\/li>\n<\/ul>\n<p>Pour acheter le contrat de services Sapphire contacter\u00a0<a href=\"https:\/\/www.trend-networks.com\/contact\/\">le service client<\/a>\u00a0ou un distributeur agr\u00e9\u00e9.\u00a0<a href=\"https:\/\/www.trend-networks.com\/wp-content\/uploads\/2022\/06\/Sapphire_Care_Plan_FR_DL6_rev8.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Cliquez ici<\/a>\u00a0pour plus d\u2019informations.<\/p>\n<h4 class=\"et_pb_toggle_title\">NE SONT PAS CONCERN\u00c9S<\/h4>\n<div class=\"et_pb_toggle_content clearfix\">\n<ul>\n<li>L\u2019usure normale d\u2019exploitation, les dommages volontaires et n\u00e9gligences entra\u00eenant des d\u00e9g\u00e2ts irr\u00e9versibles.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n                                                                                                                                            <\/div>\n                    \n                   \n                    <\/div>\n    <\/div>\n\n<\/section>\n\n<section class=\"grid-container section\">\n    <div class=\"grid-x\">\n        <div class=\"small-12 medium-12 large-12 cell inner-content\">\n\n\n\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"learning-hub-cta trend-standard-block fadein slideup\">\n\n    \n    \n    <div class=\"grid-container fluid\">\n        <div class=\"grid-x\">\n                            \n                                                            \n                    \n                                                            <div class=\"cell medium-6 padded \" style=\"background-image:url(https:\/\/www.trend-networks.com\/wp-content\/uploads\/2021\/05\/Trend-Network-Learning-Hub.png);\">\n                                                <h1 class=\"trend-learning-hub\"><span class=\"trend\">TREND<\/span><span class=\"learning\">Articles<\/span> <span class=\"hub\">techniques<\/span><\/h1>\n<p class=\"subhead\">Vid\u00e9os, livres blancs et plus encore<\/p>\n                                                                                                                        <div class=\"button-wrap\"><a class=\"button button-one\" href=\"https:\/\/www.trend-networks.com\/fr\/learning-hub\/\" target=\"_self\">Plus encore<\/a><\/div>                    <\/div>\n                    \n                \n                                                            \n                    \n                                                            <div class=\"cell medium-6 padded \" style=\"background-image:url(https:\/\/www.trend-networks.com\/wp-content\/uploads\/2021\/06\/signaltek-homepage-cta-fr.jpg);\">\n                                                <h2>SOLUTIONNEZ-LES AVEC LES SIGNALTEK 10G<\/h2>\n                                                                                                                        <div class=\"button-wrap\"><a class=\"button button-one\" href=\"https:\/\/www.trend-networks.com\/fr\/produit\/signaltek-10g\/\" target=\"_self\">En Saviour Plus<\/a><\/div>                    <\/div>\n                    \n                   \n                    <\/div>\n    <\/div>\n\n<\/section>\n\n<section class=\"grid-container section\">\n    <div class=\"grid-x\">\n        <div class=\"small-12 medium-12 large-12 cell inner-content\">\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":34115,"menu_order":303,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"class_list":["post-33040","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.trend-networks.com\/fr\/wp-json\/wp\/v2\/pages\/33040","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.trend-networks.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.trend-networks.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.trend-networks.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.trend-networks.com\/fr\/wp-json\/wp\/v2\/comments?post=33040"}],"version-history":[{"count":17,"href":"https:\/\/www.trend-networks.com\/fr\/wp-json\/wp\/v2\/pages\/33040\/revisions"}],"predecessor-version":[{"id":146977,"href":"https:\/\/www.trend-networks.com\/fr\/wp-json\/wp\/v2\/pages\/33040\/revisions\/146977"}],"up":[{"embeddable":true,"href":"https:\/\/www.trend-networks.com\/fr\/wp-json\/wp\/v2\/pages\/34115"}],"wp:attachment":[{"href":"https:\/\/www.trend-networks.com\/fr\/wp-json\/wp\/v2\/media?parent=33040"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}