Die häufigsten Fragen zum Eigentümerwechsel
IDEAL Networks informed you at the beginning of the year that a change of ownership had taken place. This latest change will help IDEAL Networks accelerate its growth. In view of the launch of new products planned for 2019, the timing is perfect.
Although adjustments can be expected in the internal business processes, they will have no effect on the quality of our services. We will continue to make sure that you, our customers, are always up to date. As a result, we have summarized the most frequently asked questions about the change of ownership and provide answers to them:
Who took over IDEAL Networks?
The takeover was carried out by the private equity investor CBPE Capital LLP and the current management team under Paul Walsh. CBPE is an established, leading private equity firm based in London that will provide us with valuable support in realizing our future plans.
CPBE the company of our former parent company, IDEAL INDUSTRIES Inc . whose support has enabled us to achieve this current market presence.
When was the takeover completed?
The acquisition closed on December 20, 2018.
Will I continue to receive technical support as a customer?
Yes. Business continues regularly and our free technical support will continue to be available to all customers. Our highly qualified team will continue to ensure the usual customer-oriented service in the future. If you would like to speak to an expert, please fill out our online contact form or call us on +49 (0) 89 99 686-0.
Can I continue to buy IDEAL Networks testers from retailers?
Yes. IDEAL Networks has built a trusting, future-oriented relationship with its sales partners around the world. Delivery will continue as before.
Click here to find out which retailer has which network and cable testers in your range at your location. You can also purchase our tester families in our online shop at http://shop.idealnetworks.net/de . Or you can buy IDEAL Networks products from our authorized dealers .
Will the takeover affect my current tester order?
No. All outstanding and future orders will be processed and delivered in the usual way as before.
Who is the CEO of IDEAL Networks?
Our Chief Executive Officer (CEO) continues to be Paul Walsh. His management team includes Scott Paterson as Chief Finance Officer (CFO), Peter Kent (Development Director), Russell Stratton (Operations Director) and Tim Widdershoven as Marketing Director. The management team will be happy to introduce itself to you on the IDEAL Networks website.
Are network or cable testers set?
No. There will be no changes to our product portfolio. We will continue to offer a wide range of network testers , data cable testers and CCTV camera testers.
This change of ownership will help us to react even faster to our customers‘ requirements. With CBPE at our side, we can continuously and future-oriented expand our innovative product range in the coming years.
Please do not hesitate to contact us if you have any further questions about the change of ownership .